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UK Occupational Language Certification Business

At A-SQUARE, customer satisfaction is our top priority. Our team is dedicated to providing you with the highest quality services to meet your unique needs. Trust us to exceed your expectations and deliver exceptional results that will keep you coming back for more.

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Digital Transformation Project

  • Strategy
  • UK Occupational Language Certification Business
  • AU, IND

Platform Strategic Relaunch

Achievements:

  • Increased user engagement and satisfaction: User feedback showed a significant improvement in engagement and satisfaction with the platform after the relaunch, with a 20% increase in user engagement.
  • Higher conversion rates: The new payment system and checkout process led to a 25% increase in conversion rates.
  • Positive feedback from stakeholders: The stakeholders, including the client, job seekers, and employers, provided positive feedback on the new platform design and implementation, with a 95% satisfaction rate among all stakeholders.

The project goal was to redesign and relaunch an existing online occupation English test platform to improve user experience and increase engagement. The platform was used by job seekers and employers to test English language proficiency for healthcare and medical professional.

The project team consisted of the program manager, project managers/coordinators, UX/UI designers, and multiple development vendors. The project followed an agile methodology, with weekly sprints and regular feedback sessions with stakeholders.

The first phase of the project involved gathering user feedback and conducting a thorough analysis of the existing platform. The team identified several areas for improvement, including outdated design, slow loading times, and confusing navigation.

Based on the user feedback, the UX/UI designer created a new design for the platform, focusing on simplicity and ease of use. The new design featured a streamlined user interface, faster loading times, and intuitive navigation.

The development teams then built the front-end and back-end of the platform, using modern technologies such as React and Node.js. They also integrated a variety of third-party APIs for features such as payment processing and user authentication.

The quality assurance team worked closely with the development team to ensure the platform was fully tested and met the requirements of the stakeholders. They also conducted usability testing with a group of job seekers and employers to gather feedback on the new platform.

After several months of development and testing, the new platform was ready for launch. The team conducted a soft launch, inviting a small group of users to test the platform and provide feedback. Based on the feedback, they made further improvements before the official launch.

The relaunch was a success, with users reporting a much-improved experience and increased engagement with the platform. The new design, faster loading times, and intuitive navigation were particularly well-received, and the platform received positive feedback from job seekers and employers alike.

Overall, the project was a great success, achieving its goal of redesigning and relaunching an online occupation English test platform to improve user experience and engagement. The team worked collaboratively, using agile methodology and regular stakeholder feedback to deliver a high-quality product on time and within budget.

We understand the importance of approaching each work integrally and believe in the power of simple.

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